Terms of Service
Effective July 7, 2026
These are interim terms covering the beta period. They are under review by legal counsel; a counsel-approved version will replace them before general availability.
The service
OpenRela (built by PennKraft) provides software for real estate agents: an open house sign-in kiosk, an embeddable website widget, a visitor dashboard, document sharing, and an API. OpenRela is a software provider — it is not a real estate broker, does not represent buyers or sellers, and does not provide legal advice.
Accounts and acceptable use
You must provide accurate account information and keep your credentials (including API keys) secure. You agree not to misuse the service — including attempting to access other agents' data, circumventing rate limits, or using visitor information in violation of applicable law.
Your content and your compliance obligations
You retain ownership of the listings, documents, and other content you upload. You represent that you have the right to upload and distribute each document you add to OpenRela, including any licensed forms.
You (and your broker) remain the system of record for transaction files and are responsible for your own record-retention, disclosure, and licensing obligations under the laws of your state and the rules of your local associations. OpenRela provides tooling that supports those workflows but does not replace them.
Visitor data
Visitor sign-in data collected through your kiosk or widget is made available to you to support your open house follow-up. You agree to handle it in accordance with applicable privacy law (including the CCPA where it applies) and our Privacy Policy, and not to sell it or use it for purposes visitors were not told about.
Disclaimers and limitation of liability
The service is provided on an as-is and as-available basis during the beta period, without warranties of any kind to the extent permitted by law. To the maximum extent permitted by law, OpenRela's aggregate liability arising out of the service is limited to the amounts you paid for the service in the twelve months before the claim arose.
Changes and contact
We may update these terms as the product evolves; material changes will be announced to account holders. Continued use after changes take effect constitutes acceptance.
Questions: support@openrela.com.